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Erik Jagger


  • Strong design, illustration and animation skills
  • Ability to work in a fast paced, high-pressure environment under tight deadlines
  • Skillful communicator
  • Capable of handling multiple tasks simultaneously
  • Experience with client and vendor relationships
  • Proficient in: Photoshop, Flash, ActionScript 2.0 and 3.0, Illustrator, Dreamweaver, CSS, Lectora, Captivate, HTML
  • Solid working knowledge of: Premier, After Effects, InDesign, JavaScript, XML
  • Work Experience

    Wells Fargo

    2009 - Present
    Title: Web Developer
  • Provide visual design and Flash development of online courses
  • Development of Flash-based, XML driven application simulation tool
  • Redesign of web-based training course environment to conform with corporate brand standards
  • Bechtel, Global Learning and Development

    2007 - 2009
    Title: Web Developer
  • Provide visual design and media development for online courses
  • Provide support and training for company-wide users of Articulate, Captivate, and Lectora
  • Design and develop departmental SharePoint site
  • GreenPoint Mortgage, Learning Center

    2005 - 2007
    Title: Visual Design Lead
  • Established graphical style guidelines and templates for online course development
  • Lead the effort to develop departmental branding and created guidelines for consistent communication of brand
  • Developed 14 online, multimedia demos for 80,000 customer base
  • Developed 20 enterprise-wide online courses for 3000 internal associates, meeting deadlines 100% of the time
  • Work with internal clients and business sponsors to identify training needs
  • Assisted Learning Center team with graphic design, illustration and multimedia development
  • Lead “Mission: Empower!” revision team, a project to convert and update a 30-course curricula for an enterprise-wide software application
  • Project team member for award winning SalesPoint blended learning initiative
  • Convergys, Learning Solutions (formerly DigitalThink) Inc.

    2000 - 2005
    Title: Creative Director
  • Worked with clients to determine the most effective visual strategy for intended audience, consistent with client branding
  • Worked with Instructional Design team to develop instruction and creative strategies to obtain clients’ business objectives
  • Provided creative direction and guidance for a distributed design team
  • Established visual style guides for course creation
  • Served on internal teams to develop distributed workflow, choose and implement Digital Asset Management system, create templatized courseware solutions and interview candidates for content team
  • Mattel Interactive

    1999 - 2000
    Art Director
  • Art directed the creation of ready-made templates for PrintMaster, Print Shop and PhotoPro home publishing software programs
  • Art directed on-line greetings for ExpressIt.com
  • Art directed creation of original Master art for PrintMaster home publishing software program
  • International Microcomputer Software Incorporated (IMSI)

    1997 -1999
    Title: Art Director
  • Art directed the MasterClips line of clipart
  • Established and maintained vendor and client relationships
  • Drafted artistic and technical specifications for digital image submissions
  • Assisted in contract negotiation
  • Managed image processors and data technicians, on site and at remote locations
  • Interactive Composition Corporation (ICC)

    1996 - 1997
    Title: Assistant System Administrator and Data Lead
  • Managed workflow internally and among three locations
  • Assisted in the maintenance of system hardware and software
  • Page composition in QuarkXPress
  • ThinkLink

    1994 - 1996
    Title: Interface and Graphic Designer
  • Created interface for prototype of a CD-ROM music catalog
  • Designed mock-up package for Audio CD and CD ROM
  • Created category structure for an online bookstore
  • Illustration and graphic design
  • Freelance Work

    1996 – 2005
  • DirectTV - Illustration
  • Mattel Interactive - Illustration, Design
  • Broderbund - Animation
  • Riverdeep - Animation
  • Homestead Technologies - Design
  • NewMentor - Design
  • HotelTravelCheck.com - Design, Consulting
  • Education and Career Development

    Academy of Art College

    1992 - 1996

    San Francisco, CA

    Area of study: Illustration

    California Institute of the Arts

    1983 - 1985

    Valencia, CA

    Area of study: Theater



    Completed the following courses online: Flash CS3, ActionScript CS3, Premier CS3, AfterEffects CS3, Photoshop CS3

    Trivantis Corporation


    Lectora Extreme Training

    Awards and Recognition

    Brandon Hall

    2002 Gold medal for Custom Content

    Using Kinko’s DocStore – Team member


    2006 Best Overall Corporate Training Department – Team member